High Quality
Accuracy, precision, and consistency lie at the heart of superior quality translation. Misinterpreting even a single detail could result in the loss of a valued client. We take every job entrusted to us very seriously, adhering to our stringent quality assurance procedures. We carefully select the most qualified and experienced translators to add to our network. To work with us, a linguist must:
- Have at least 3 years translating experience, or have professionally translated over 150,000 words;
- Have an industry-specific expertise for a particular subject or industry sector;
- Pass tests for all the subjects he/she claims to be an expert in;
- Provide details of at least 2 references;
- Be constantly evaluated by both the internal standards of the company and the external feedback from our clients.
Fast Turnaround
In a market where products are constantly evolving, needs are ever-expanding, and the pressures of competition are forever mounting, the need of a short time-to-market turnaround for your products or services is more important now than ever before. To help with this, we have streamlined working processes and worldwide networks in place which allow us to leverage our resources in an efficient, effective, and timely manner; minimising the overall time required for your project, without compromising on quality. Available 24/7, our Customer Services ensure that we can begin scheduling linguists the moment your proposal is approved, providing you with true round-the-clock delivery.
Outstanding Customer Service
Whatever concerns you may have, we make every effort to resolve them in a thoughtful, effective, and hassle-free manner. Your dedicated and responsive Project Manager is ready to hear from you at any time, and will always deal with your requests with professionalism and enthusiasm. Our ability to deliver the results you expect, in the shortest turnaround times, is a result of the availability and efficiency of the multiple communication channels we use in our service.
"It is crucial that these documents - that include a lot of technical words - are translated in a very accurate and appropriate manner, and I am glad we chose AccuEast. Well done!”
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Transparency
You are going to know what is happening, who is working on your project, and what you are paying for. An introduction to those working on your project, and updates of project progress, will be sent to you. At AccuEast we strive to provide value for money for our customers.
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Data & Information Confidentiality
AccuEast recognises the necessity for the protection of data and information collected by, or provided to, us for contact purposes and for producing translations. All data and information is held under the strictest confidentiality policies. AccuEast also complies with the applicable laws and regulations protecting the privacy of personal data and information in the jurisdiction under which our company operates.